Frequently Asked Questions

What are the benefits of using Credenxia?
Faster, smarter processes Quickly access your own pool of work-ready, verified candidates for faster recruitment. Anticipate your client's needs by se...
Mon, 9 Sep, 2019 at 11:29 AM
What is the Organisation Dashboard?
When you're a part of an Organisation/Entity/Business account, the Organisation Dashboard is pretty much your Homepage. From here you're able ...
Mon, 9 Sep, 2019 at 11:38 AM
How do I manage Workers within my Organisation?
Manage Workers is where you add workers, remove workers, assign a position/s and many other functionalities.  It is recommended to use button to s...
Mon, 9 Sep, 2019 at 11:42 AM
How do I invite a Worker to my Organisation?
1. From the Organisation Dashboard, hover over the menu on the right-hand side of the page. 2. Select 'Manage Workers...
Mon, 9 Sep, 2019 at 12:00 PM
Can I add or invite Workers in bulk?
The Bulk Actions function allows you to add or invite workers in bulk. If you would like to add multiple workers, there is a 'Bulk Invite Worker...
Mon, 9 Sep, 2019 at 12:01 PM
How do I manage Positions within my Organisation?
Manage Positions allows you to view the details of existing positions. View Details allows you to assign or just view the worker's detail in gene...
Mon, 9 Sep, 2019 at 1:04 PM
Why do I not have any Allocated Positions?
Allocated Positions only shows positions that have been allocated to your organisation from a parent organisation (in your hierarchy).  Once you h...
Mon, 9 Sep, 2019 at 1:09 PM
I am receiving an error message that states “The email provided is already in use.” What do I do?
If a worker is already on the Credenxia platform (they may be registered with another organisation, or even already registered with yours), you should encou...
Mon, 9 Sep, 2019 at 1:28 PM