Frequently Asked Questions

Where do I find my position?
First thing you want to check is the URL of the site you are on, this should be https://positions.tikforce.com/. Sometimes users are sent to Tik.me whic...
Mon, 8 Jul, 2019 at 3:33 PM
My password reset isn’t working?
When resetting your password it must consist of at least 8 characters and to include 1 upper case letter, 1 lower case letter, 1 number (0-9) and 1 special ...
Thu, 4 Oct, 2018 at 2:00 PM
My organisation said I need to register with Credenxia. How do I login or sign up?
You should have received a welcome email from Credenxia inviting you to a Credenxia Position. This email will include the relevant Position link to activat...
Mon, 8 Jul, 2019 at 3:34 PM
I can’t upload my picture
When uploading an ID or Biometric photo there are some requirements that the photo must have. To see these, see What should my ID photograph look like? ...
Mon, 8 Jul, 2019 at 3:34 PM
What if my “selfie” photo isn’t showing all of my face?
Your whole face must be visible in the photo for you to pass Credenxia’s ID verification process. If we do not receive a clear full face photo, we cannot ma...
Mon, 8 Jul, 2019 at 3:34 PM