Because we are verifying your personal identity, you must supply your home (residential) address so it can be matched against official records such as a driver's licence, White Pages, or electoral roll.


However, you can also enter a postal address, so you have the option to have your ID card sent to your business address (or a different address).


If you are still having issues after reading this article, our Credenxia Support Team is here to help:


Submit a ticket
Email us
Call us on
1800 975 275