No. We need to get a match between your photo ID (driver's licence or passportand the electoral roll.  You should update your electoral roll details to your current address before starting your verification.

You can check and update your electoral roll information online or by calling 13 23 26.

See also: How do I find out what my information is on the electoral roll?

If you are still having issues after reading this article, our Credenxia Support Team is here to help:

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1800 975 275