The online database used to verify your Victorian driver licence is very particular about the formatting of your details, so it is important that they are entered correctly.

The images below shows sample Victorian driver licences on the Credenxia page.  

  • The address details should be entered into Credenxia exactly as from the driver licence, paying particular attention to Address Lines 1, 2 and 3. If there is a blank second line on your driver's licence (as in the sample on the right), follow the same layout when entering details into Credenxia with a blank in Address Line 2.
  • The street type needs to be entered as shown on the licence, e.g. RD not Road. 
  • If the licence number begins with a zero, as in the samples, leave the first 0 out when entering the number.

If you are still having issues after reading this article, our Credenxia Support Team is here to help:

Submit a ticket
Email us
Call us on
1800 975 275