If you need to check your Electoral Roll details are up to date, you can do so online at https://check.aec.gov.au/ or by calling 13 23 26.

The State and Federal electoral rolls are important sources for Credenxia to confirm your identity, so please make sure you provide your name and address as shown on the electoral roll.

See also: Should I use my current address if I haven't changed it on the electoral roll?

If you are still having issues after reading this article, our Credenxia Support Team is here to help:

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1800 975 275